We ship all Prints, Original Artwork, and Commission Pieces World Wide!
On international shipments, buyers are responsible for any customs/duties/tariff/import taxes that may apply on shipments. Tshikamba is not responsible for this.
What are your Shipping & Christmas policies?
All of my Christmas prints will ship between December 7th-10th. To guarantee your prints arrive before Christmas (within the USA), make your order by December 1st. If you happen to order later than this, no worries, they most likely will arrive on time! I just won't be able to guarantee it.
For non-holiday shipping, please allow 10-15 business days for shipping, and up to 5 weeks to receive gold leafed orders. Non gold leafed orders will arrive within 3 weeks. International orders may take longer (5-6 weeks) depending on transit times to your country.
Once your print is dispatched, an automated email is delivered to the email you provided at the checkout. You have access to tracking information that provides you updates when they occur.
*Please note there are still possible shipping delays due to COVID-19 as regular delivery times aren't guaranteed for international shipping. We really appreciate your patience and support during these crazy times.
Can I recive my order sooner than the provided shipping times?
Please contact me immediately at email@example.com If you need your order by a specific date and I will do my best to accommodate you. Prints are printed, gold leafed and packaged by little ol' me so please be patient.
How are prints packaged?
Posters and large prints are rolled in protective safety sleeves and shipped in sturdy mailing tubes. This method is the best, cheapest and safest method for mailing large prints. Open and unroll your print gently with clean and dry hands. To re-flatten your print, simply lay a heavy flat object on it. Your local framer can also do this for you. All smaller prints and artwork is packaged in paper/plastic mailing sleeves and shipped flat in rigid mailers.
What's your return policy?
All purchases, originals, prints, & commissions are non-refundable.
If you receive an incorrect, defective, or damaged item, please let me know as soon as possible and I will be happy to offer you a replacement or refund. Depending on the nature of your return, I may request that you send a photo of the damage or send the item back (in which case your return shipping cost will be reimbursed).
*If your order is missing or has been stolen and is marked as “delivered” through tracking. Tshikamba is not responsible or liable for the loss.
Do you accept commisions?
For project inquiries, commisions, or prints, please feel free to contact me directly at firstname.lastname@example.org or through our contact form.
Please note, Tshikamba retains all Copyrights & Reproduction Rights of sold original artworks, custom commission paintings, and prints.
Artwork cannot be reproduced or resold.
Information you provide through the ordering process will only be used to keep you up-to-date with your order’s progress and to contact you if there are any issues. Subscribers to the mailing list will only receive art related announcements, and may unsubscribe at any time.
I have none currently scheduled. If you would like to be notified of my next art show, please sign up for our newsletter! To sign up, just enter your email in at the footer of the website! Scroll all the way down, and you will see a box to enter your email address.
What is a hand embellished print?
Embellished Giclee prints are printed on paper or canvas. Once the artwork has been printed on high-quality fine art paper, I hand 'embellish' it with the medium of my choice, usually 22K gold leaf.
These prints are completely unique!
They reflect the essence of the orginal painting. If you want the look and texture of an original but at a more afforable price alternative, these are for you.
Depending on the prints, this might include adding resin, gold leaf, beads, pearlcent pigments, or acrylic paint strokes to a print of a painting. Check the product description to see what specfic mediums they're embellished with.
Can't find what you're looking for?
Send us an email to tell us what's up and either I, or my studio assistant will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at email@example.com
Other Questions? Let's chat.
Please email us at firstname.lastname@example.org